Context & Role
Designing Under Tight Constraints
Challenge
- Inefficient Onboarding The onboarding flow required extensive information without the ability to save progress. Users who left the process had to start over, leading to frustration and high drop-off risk.
- Unclear Product Structure Navigation, information architecture, and user flows were not well defined. This made it difficult for users to understand where they were in the product or how to complete key tasks.
- Outdated Visual Design The interface needed a visual refresh, but the scope allowed only for targeted polish. The focus was on improving hierarchy, consistency, and overall clarity.
Onboarding Impovements
Exparang relies on detailed user data to generate meaningful matches, so we needed a way to encourage users to complete their profiles without overwhelming them during signup. We implemented:
- A progress bar to show remaining steps
- A final onboarding step with a clear call-to-action to complete the profile
- Seamless transition into the tool, saving all progress
Navigation & Structure Improvements
Visual Design
Outcome & Learnings